Tell us what happened. The initial review carries no cost and no obligation, and everything you share is treated as privileged.
We will never contact you first, never request a fee in cryptocurrency or gift cards, and never ask for passwords, seed phrases or two-factor codes. If someone claiming to be from this firm asks for any of that, it is not us. Call [+xx xxx xxx xxxx] to verify before replying to anything.
Time matters more than paperwork. If funds moved in the last few days, call rather than email.
If any of that is familiar, get in touch. You do not need to have it figured out first.